OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 76 comments received in the last 90 days.
03 April 2024
Rhys worked out a great deal for me, explaining the process and workings of my new mini, signed posted me to Mini insurance which is free for the first year, had my new car filled with fuel, helped set up my CarPlay, I can go on..
03 April 2024
The car was there before I knew it
03 April 2024
No questions were left unanswered, Dylan is an asset and has outstanding knowledge, he makes you feel comfortable is not pushy.
31 March 2024
Tamara was fabulous from start to finish. She is a great asset to Inchape, Colchester. A very engaging bubbly young lady.
31 March 2024
Reese was excellent made me feel comfortable and not nervous about asking questions he was very helpful.
30 March 2024
Very welcoming
30 March 2024
Overall, the service was excellent
30 March 2024
Stressful
30 March 2024
Excellent, stress free service. Everything is explained to you from the moment you walk in, to when you drive away in your new car
18 April 2024
My experience was great, staff were fantastic and was kept up to date with what was happening with my car
16 April 2024
I had to speak to the service team a few times, they were very responsive and helped resolve my issues
16 April 2024
No problems. A good and efficient service.
15 April 2024
Reliable information and polite communication and staff
13 April 2024
Was alright. I only used it because it was close to my work. Liked the self check out system. Was very quick.
10 April 2024
Took a note of anything I wanted to be checked and on return everything was explained. No issues with loan car too and the controls were explained in the car.
08 April 2024
Great communication
08 April 2024
OK
08 April 2024
Efficient and quick.
26 March 2024
Happy
16 April 2024
Everything was extremely well handled from start to finish