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Customer Reviews.

service

5

Very helpful and friendly staff who helped to sort out my mini very quickly and I really appreciated collecting a clean and shiny car!

08 April 2021

service

5

The Service was completed in a reasonable amount of time.

08 April 2021

service

5

kept informed throughout

08 April 2021

service

5

Throughout the process I was helped as much as possible. Amy went above and beyond to get my issues resolved.

08 April 2021

sales

5

Very pleased!

04 April 2021

sales

5

Very accommodating.

02 April 2021

sales

5

very efficient. great deal

30 March 2021

sales

5

Rhys was a wonderful Salesperson and made the whole experience easy

30 March 2021

service

4

See above. The people in the showroom and service centre are very helpful and courteous.

29 March 2021

service

5

My car came back clean and tidy, I felt confident the service had been carried out to a high standard,

28 March 2021

sales

5

From first enquiry to pick up of our mini electric, Simon was absolutely brilliant, even providing a courtesy car when we had to wait a couple of days to pick up the car

26 March 2021

sales

5

I can't praise Mini Colchester highly enough.. I felt all the way through that Rhys was treating me as though he was buying a car for his Mum .. ( I am a 65 year old lady ) .. he treated me with utmost respect and sourced me a great mini and deal .

26 March 2021

service

5

Quick easy and trouble free

25 March 2021

service

4

The video that was sent to me during the service was reassuring, & the car came back sparkling clean

23 March 2021

service

5

As above, very helpful staff and good workmanship

22 March 2021

service

4

Due to Covid-19, found the whole process of dropping off the car difficult, was not easily sign posted or staff there to welcome you/collect the keys etc. Think you should still be able to go inside and/or wait for your car

22 March 2021

service

5

They are very friendly and helpful

21 March 2021

service

5

Always professional.

21 March 2021

service

5

Very professional & friendly service. Easy and safe process.

21 March 2021

service

5

Efficient service, reliable vehicles knowledgeable staff

21 March 2021

service

5

Vehicle service was completed on time, I was kept updated throughout and the car was clean when it was returned.

21 March 2021

sales

5

It was all very straight forward.

18 March 2021

service

5

Fast polite service

18 March 2021

service

5

Dealt with quickly

17 March 2021

service

5

The layout for Covid is very well thought and quick, with little interaction and well informed on the process before going to the showroom for the Service, with the advance email advice. There's was a little wait but Amy was very helpful & polite.

11 March 2021

sales

5

Sales person was curtious and friendly. Very helpful. Very professional.

10 March 2021

sales

5

the experience was excellent and was very efficient especially with the restrictions that are in place at the moment

09 March 2021

service

5

Oliver flight was very helpful and went out of his way to help me. As I had injured my back in a fall, he kindly arranged a taxi home for me after dropping off my car for service, to save me a long walk home. All staff friendly abs efficient!

07 March 2021

service

5

My car went in for an MOT at this time an oil leak was discovered & rectified.

07 March 2021

service

5

Customer service was excellent. In constant touch with me leading up to car going for service and during the time car was in their care

07 March 2021

service

5

You dealt with the problems identified

02 March 2021

sales

5

Super quick, easy and efficient. perfect service. very happy.

02 March 2021

service

5

Time given for mot on my mini was satisfactory, picked up when quoted, cleaned & hoovered. Pleased with the service, ( I just love driving my mini I get lots of compliments on colour and look of car)

01 March 2021

service

5

professional service

28 February 2021

service

4

The staff were very cooperative during the difficult time of lockdown

27 February 2021

service

5

Really happy

24 February 2021

service

4

No issues.

23 February 2021

service

1

As started above, read answer to Q1.

19 February 2021

service

5

Same answer as above.

16 February 2021

service

5

Reliable and fast service with helpful update in the day.

15 February 2021

service

4.5

.

14 February 2021

service

5

I believe that leiam who dealt with me went above and beyond when things wernt straight forward

08 February 2021

service

5

Seamless process - staff really friendly, helpful and knowledgable.

07 February 2021

service

5

I have never had a problem with the dealership.

06 February 2021

service

4

Was told the. At would be cleaned inside complementary

28 January 2021

service

5

I was kept informed during the day regarding the service, Amy also introduced me to the service plan, very pleased with the way the day was handled.

25 January 2021

service

5

The only hiccup was the verification of my National Insurance number through your system

25 January 2021

sales

5

Very good service at the dealership, I was a difficult customer and they help me source 2 cars I was very pleased with. Great communication and COVID-19 was handled very professionally and I always felt comfortable and safe.

20 January 2021

service

3.5

Amy jade and Oliver aways very helpful and friendly

20 January 2021

service

5

Kept informed whilst car was in garage.